Capgemini named a Leader in The Forrester Wave™: SAP Services in Europe, Q2 2025, earning top scores for SAP S/4HANA transformations, AI innovation, and data-driven strategy powered by Syniti.
Many service providers can handle SAP implementation and migration, but not all can deliver a flawless global-scale transformation built on a data-driven vision. That’s why Capgemini was recognized as a Leader in The Forrester Wave™: SAP Services in Europe, Q2 2025, following its earlier Q1 2025 global recognition in the same services category. This time, the company earned the highest overall scores among evaluated providers and was also named a Customer Favorite.
The Forrester report affirmed Capgemini—the only European-headquartered SAP service provider with global scale—as a trusted and innovative partner for large transformation programs and pointed to the acquisition of Syniti as a key factor in strengthening Capgemini’s data strategy capabilities.
Capgemini achieved the highest ratings possible in 20 of 26 evaluation criteria, including innovation, partner ecosystem, talent strategy, core implementation services, and modern delivery methods. It also maintains a strong track record in SAP S/4HANA® Cloud Private Edition implementations, with extensive experience in greenfield and brownfield migrations and selective data transition projects.
Capgemini’s leading Large Transformation Program (LTP) method allows it to take on projects at scale from all delivery centers. The four-step approach helps organizations respond to disruptors like climate change, global events, changing demographics, and tech advancements. It helps deliver sustainable business change that generates business value and ensures companies remain agile, cost-effective, and competitive.
Capgemini’s partnership with Mistral AI allows clients to customize and implement highly efficient and scalable generative AI. Businesses can develop cost-efficient GenAI for numerous use cases and a large user base with a lower carbon footprint by using Mistral AI’s foundational models and Capgemini’s data and AI capabilities.
Capgemini is also working with SAP to maximize the potential of SAP Generative AI for large transformation projects. SAP Generative AI promises to improve business user experience and delivery lifecycle time-to-value.
The Digital Acceleration Navigator (DAN) is a proprietary platform of Capgemini that accelerates transformations while reducing risks. It digitizes every step of transformation, from initial strategy planning to continuous delivery and innovation. It is used for building transformation roadmap, managing change adoption, and measuring value enabled at each iteration. It also provides a consistent set of methodology guidance, pre-built content, and tools for successful delivery of SAP solutions.
Capgemini’s SAP practice focuses on renewable enterprise journeys, which ensure SAP transformations deliver sustainable business value, not just technical migration.
Its Multi Pillar S/4HANA Architecture (MPSA) approach for SAP S/4HANA transformations involves moving to a composable, clean-core, multi-pillar S/4HANA architecture and following SAP Clean Core best practices. A clean core helps organizations reduce costs associated with customizations and maintenance, respond to market changes fast, and scale sustainably.
“Capgemini is a great fit for industry-specific large transformation programs requiring global-scale deployment with a good balance of onshore and offshore resources, continuous improvement, and sustainability as focus areas.”
Forrester highlights Capgemini’s strong track record in leading SAP transformations across key industries, including automotive, consumer products, life sciences, utilities, retail, telecommunications, and semiconductors. Its solutions combine industry process models, reference cloud architectures, GenAI, and sustainability frameworks—designed to meet current industry needs and stay ahead of future opportunities.
The report also rates multiple Capgemini’s offerings as “superior” relative to others evaluated. These include SAP Human Capital Management SuccessFactors, SAP Financial Management, SAP Spend Management, SAP CRM and Customer Experience, and SAP Business Process Management.
Capgemini stands out for its powerful combination of solution accelerators and prebuilt IP that make SAP transformations more efficient. Through its DAN platform, Capgemini brings together IP that covers every stage of SAP project delivery, from strategic planning and testing to incident management and continuous improvement. This helps organizations speed up delivery while keeping costs down.
Capgemini offers industry innovation accelerators certified for the manufacturing and retail sectors, helping companies cut waste, improve customer experience, and increase shipment efficiency. It also has ready-to-deploy accelerators for SAP S/4HANA that have helped organizations achieve ROI gains as high as 75%.
Customers have a lot of good things to say about Capgemini, and it shows in their feedback. They highlighted the teams’ skill in breaking down delivery silos and the quality of Capgemini’s SAP resources that make each transformation a success.
Customers also gave Capgemini excellent marks for its deep knowledge of SAP products and its expertise in achieving over 90% clean core, a key consideration for organizations looking to simplify and future-proof their systems.
“Customers particularly appreciate that Capgemini’s teams can break down delivery silos; they report that they couldn’t ask for more from the service provider.”
The Forrester Wave™: SAP Services in Europe, Q2 2025
Forrester noted that Capgemini’s acquisition of made it more competitive in the SAP services market, particularly in large-scale SAP S/4HANA transformations. Syniti’s 1,200-strong global team brings data transformation knowledge that complements Capgemini’s strengths in data, AI, and industry-specific delivery.
Syniti’s Data First approach, which puts data transformation at the foundation of digital transformation, enhances Capgemini’s ability to help clients unlock enterprise data value and drive AI readiness.
The connection is further strengthened by SAP Advanced Data Migration and Management by Syniti, an SAP Endorsed App that enables cloud-based data lifecycle management to improve data quality, accelerate migration, and turn enterprise data into a high-value asset. By combining Syniti’s data expertise with Capgemini’s proven transformation capabilities, organizations can achieve successful migrations and a stronger data foundation for long-term and sustainable growth.
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